We’re deeply immersed in all things fish keeping!
Aquatics Revolution was born out of a passion for introducing the next generation of fish keepers to the hobby, dedication to quality fish keeping, and commitment to educating our customers in the essentials of fish care. From humble beginnings in an East Belfast warehouse in 2006, our brick-and-mortar retail store, Exotic Aquatics, has evolved and grown to be the leading aquatics store in Northern Ireland. We have been busy developing and growing our brand in preparation to launch Aquatics Revolution - the ecommerce arm of our business.
Our mission is simple: to supply a diverse range of top-quality products at affordable prices with exceptional service – giving you a little bit more.
We don’t want you to buy a tank or equipment and then never talk to you again; we want to support our customers to really get the most out of their hobby, and care for their fish in a way that supports their health and wellbeing. Something in which we take great pride is the praise we receive from our customers for our exceptional customer service and support, and the time is right for us to extend that service to all our potential customers.
Our award-winning team have helped serve the aquatics industry for 15 years (with a combined 50+ years’ experience in fish keeping) and bring a personal yet professional service guaranteeing happy, returning customers time and time again. We pride ourselves in providing not only quality livestock to our local customers, and a great range of products throughout the UK and Ireland, but also the full support of our expert staff to guide you every step of the way.
Our Core Values Are:
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Commitment to our customers: We are committed to fulfilling our customers’ needs in whatever way we can. Our customers are our focus, and it is important for us to nurture these relationships. |
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Passion: It is important to us that all members of the team can engage in what they are passionate about. When we focus on the strengths of each team member everyone can be innovative, creative, and contribute to the overall success of Aquatics Revolution. |
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Teamwork: We have a fabulous team of people; while we are a small, family run business we are tight knit, and everyone supports each other to thrive within the company. Our core team is instrumental in the continual development of the wider team, and the company. |
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Learning: Our core team support our part time staff by providing supported learning activities and feedback so that every member of the team is positioned to do their best. Opportunities are provided where appropriate for Continual Professional Development through off site training activities or through Accredited Courses. |
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Continual Improvement: |
Why Buy From Us
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Quality Brands at Great Prices At Aquatics Revolution we only stock products of the highest quality which pass not only regulations & standards, but also our own quality assurance tests carried out by our staff when dealing with a new product. |
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Huge Product Range We hold stock of a huge product range which is continually being added to. If you cannot find what you are looking for on our website, contact our customer services team who are happy to assist. |
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User Friendly & Secure Our website is based on the latest and most secure E-Commerce technology yet, with Award-Winning E-Commerce solution IRP Commerce ensuring your online safety and experience is pleasant and secure. |
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Rapid Dispatch We endeavour to dispatch all orders within 24 hours of when the order has been confirmed. Your order will be expertly picked and packed with care from our team on the warehouse floor. |
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Fast UK Delivery, No Customs We think it's important that you get your goods when you want and at the price you saw online, no hidden extra charges. We're based in UK and work several different couriers such as Royal Mail, Parcelforce, and DPD to ensure your items are delivered to you quickly, with no fuss, no fees. |
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Flexible Returns Policy At Aquatics Revolution, we always try our best to work with our customers in all circumstances. Generally speaking, we allow returns of unwanted original quality items within 30 days of purchase. If you need to return a damaged product or return for any other reason, our customer service team will be happy to resolve this with you. |
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We're Here To Help If you have any queries about any aspect of our products, delivery, order or return which you have made, please don't hesitate to contact our customer services team. |